FREQUENTLY ASKED QUESTIONS

Petretin is based in Greece, with our historic boutique located in Corfu Old Town and our creative studio situated in downtown Athens.

Our online store offers the Maison Petretin collection, along with a curated selection of resortwear, accessories, artisanal objects, and handpicked pieces from independent Greek and international designers.

There is overlap, but some pieces may be exclusive to either our boutique or our online store. We encourage exploring both to experience the full Petretin universe.

We currently ship exclusively within the European Union. Shipping rates and delivery times vary by destination and are calculated at checkout.

Private appointments can be arranged through our Contact page. Our team will be happy to welcome you for a personalized consultation in Corfu or Athens.

Petretin Studio is our creative headquarters in downtown Athens. It's where our collections are designed, developed, and produced. The space also hosts private fittings, appointments, and occasional events—by appointment only.

Yes, eligible items may be returned within 14 days of delivery. Items must be unworn, unused, and in original packaging. While we do not offer refunds, we provide store credit, which can be used both online and in person at any Petretin location. Please visit our Returns page for detailed instructions.

Yes. Through our Petretin Privé service or by appointment at our studio, we offer made-to-measure, personal sizing, customization, and special commissions.

Our sales associates are here to assist you with anything you need. You can reach us via the Contact page or the chat function on our website during business hours.

Follow us on Instagram or explore P+, our online journal, where we share inspirations, stories, product launches, and seasonal updates.