Question 1

Where is Petretin based?

Accepted Answer

Petretin is based in Greece, with our  historic boutique located in Corfu Old Town and our creative studio  situated in downtown Athens.

Question 2

What is available to shop online at petretin.com?

Accepted Answer

Our online store offers the Maison  Petretin collection, along with a curated selection of resortwear,  accessories, artisanal objects, and handpicked pieces from independent  Greek and international designers.

Question 3

Is the online collection the same as what's in-store?

Accepted Answer

There is overlap, but some pieces may  be exclusive to either our boutique or our online store. We encourage  exploring both to experience the full Petretin universe.

Question 4

Do you ship internationally?

Accepted Answer

We currently ship exclusively within  the European Union. Shipping rates and delivery times vary by  destination and are calculated at checkout.

Question 5

How can I book a private appointment at the boutique or studio?

Accepted Answer

Private appointments can be arranged  through our Contact page. Our team will be happy to welcome you for a  personalized consultation in Corfu or Athens.

Question 6

What is Petretin Studio?

Accepted Answer

Petretin Studio is our creative  headquarters in downtown Athens. It's where our collections are  designed, developed, and produced. The space also hosts private  fittings, appointments, and occasional events—by appointment only.

Question 7

Can I return or exchange an item purchased online?

Accepted Answer

Yes, eligible items may be returned  within 14 days of delivery. Items must be unworn, unused, and in  original packaging. While we do not offer refunds, we provide store  credit, which can be used both online and in person at any Petretin  location. Please visit our Returns page for detailed instructions.

Question 8

Do you offer made-to-measure or bespoke services?

Accepted Answer

Yes.  Through our Petretin Privé service or by appointment at our studio, we  offer made-to-measure, personal sizing, customization, and special  commissions.

Question 9

Who can I contact for help with my order?

Accepted Answer

Our sales associates are here to assist  you with anything you need. You can reach us via the Contact page or  the chat function on our website during business hours.

Question 10

How do I stay updated on new arrivals and Petretin news?

Accepted Answer

Follow us on Instagram or explore P+,  our online journal, where we share inspirations, stories, product  launches, and seasonal updates.

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